Privacy Policy

1. Introduction

Welcome to SystemEase Manager ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our service management platform.

2. Information We Collect

We collect the following types of information:

• Personal Information: When you register or use our service, we collect your name, email address, phone number, and business information.
• Facebook Login Data: When you authenticate via Facebook, we receive your public profile information including your name, email address, and profile picture as permitted by Facebook's policies.
• Service Information: Details about the services you provide, your service areas, pricing, and availability.
• Usage Data: Information about how you interact with our platform, including IP address, browser type, and access times.

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain our service management platform
• To authenticate and verify your identity via Facebook Login
• To manage your business profile and service listings
• To communicate with you about your account and services
• To improve our platform and user experience
• To comply with legal obligations

4. Facebook Integration

Our application integrates with Facebook to enable our agency to manage advertising campaigns on behalf of our clients. When you authorize our platform through Facebook OAuth:

• business_management: We access your Business Manager accounts to identify which businesses you manage and facilitate ad account sharing with our agency
• ads_management: We create and manage Facebook ad accounts and campaigns on your behalf
• ads_read: We retrieve your existing ad accounts to display them in our dashboard and track sharing status
• pages_read_engagement: We read engagement metrics from your Facebook Pages for campaign optimization and reporting
• pages_manage_ads: We manage ads associated with your Facebook Pages
• pages_show_list: We retrieve the list of Pages you manage
• We use this data solely to provide advertising services to you as our client
• We do not sell, share, or use your Facebook data for any other purpose
• You can revoke our access at any time through your Facebook settings at facebook.com/settings
• Your Facebook data is handled in accordance with Facebook's Platform Policy and Data Policy

Data Usage: Facebook data obtained through these permissions is used exclusively for:

• Creating and managing your Facebook ad campaigns
• Optimizing campaign performance
• Providing performance reports and analytics
• Billing and campaign tracking purposes

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your data only in the following circumstances:

• Hosting Provider: Our platform is hosted on Vercel Inc. infrastructure. Vercel may process data as necessary to provide hosting services, but does not have access to or control over your Facebook data. Vercel complies with industry-standard security practices and data protection regulations.
• Service Providers: With other trusted third-party service providers who assist in operating our platform (e.g., analytics services, email delivery). These providers are contractually bound to protect your data and use it only for specified purposes.
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share your information

Important: No third-party service provider has access to use your Facebook data for their own purposes. All data processors act solely on our behalf to deliver services to you.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law. When you delete your account, we will delete or anonymize your personal data within a reasonable timeframe.

8. Your Rights and Data Deletion

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request copies of your personal data
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Portability: Request transfer of your data to another service
• Objection: Object to processing of your personal data
• Restriction: Request restriction of processing your personal data
• Withdraw Consent: Revoke Facebook permissions at any time

9. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our platform. You can control cookie settings through your browser preferences.

10. Children's Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.

12. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new privacy policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at:

14. Third-Party Links

Our platform may contain links to third-party websites or services, including Facebook. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

15. Compliance

This privacy policy is designed to comply with applicable data protection laws including GDPR (General Data Protection Regulation), CCPA (California Consumer Privacy Act), and Facebook's Platform Policies.